RETURN OF NON STANDARD SIZES
Bespoke items, Lurcher-style collars over 15" long or 2.5" wide and straight collars over 18" will be returned at our discretion, depending on their re-saleability.
COLLARS RETURNED DUE TO INCORRECT SIZE
Exchanges for wrongly measured neck sizes will be subject to postage charges for sending a replacement collar plus price difference in collar size (plus or minus) if applicable.
NOTE: COLLAR MEASUREMENTS ARE DOG NECK SIZES NOT TOTAL COLLAR LENGTH.